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请教:我想从accpac内引出XXXXX客户收款记录,但出现这提示

我想从accpac内引出XXXXX客户收款记录
accpac客户活动----文件菜单----打印----选择交易类型----收款
 
 
出现这提示
 
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A4WCONTAINER.EXE - Application Error
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The instruction at "0x77bd8a24" referenced memory at "0x00000000". The memory could not be "read".
 

Click on OK to terminate the program
Click on CANCEL to debug the program
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OK   Cancel 
 
 
那我应如何操作

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