How are my staff spending their time?
Are all leads and opportunities beingcaptured and followed up correctly?
Are we targeting the most profitablecustomers?
Are my customers satisfied with thelevel of service?
Are there more cost effective ways ofcapturing and managing customers?
How is each department performing?
How can I empower my staff to becomemore productive?
How can I ensure that budgets arebeing tracked and managed effectively?
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